The End of the Error Code Chase: Meet Edison, Your AI-Powered EDI Agent

Let’s play a game. It’s called “EDI Roulette.”

You’ve just spent hours preparing a critical Advance Ship Notice (ASN). You’ve cross-referenced a 120-page PDF from your trading partner, deciphered cryptic field names, and consulted with Brenda in operations - the only person who really knows the secret handshake required for this particular retailer.

You hold your breath, click “Send,” and hope for the best.

Minutes or days later, the rejection comes back: ERROR 72B: SEGMENT_NOT_SUPPORTED. Now begins the frantic chase through forums and old email threads, all while a shipment sits on the dock and a chargeback looms. Sound familiar?

This guesswork and anxiety has been the accepted cost of doing business in B2B commerce for decades. Today, we’re ending the game.

We are thrilled to introduce Edison AI, a proprietary, intelligent agent built directly into the Crstl platform to make EDI compliance validation and compliance less of a dark art and more of a simple science.

From Paper Maps to GPS: A New Way to Navigate B2B Trade

For too long, navigating EDI has felt like using a tattered paper map to drive through a new city at night. The information is technically there, but it’s static, hard to interpret, and completely disconnected from your real-time reality. You’re left to fill in the gaps with tribal knowledge and sheer force of will.

Edison AI is the GPS for your EDI journey. It’s not just another chatbot bolted onto the side of your screen. It’s a true AI agent for B2B trade, woven directly into your workflow to provide turn-by-turn guidance, proactively spot traffic jams (errors), and suggest faster routes (solutions).

Instead of alt-tabbing between a dense PDF spec and your ASN, you can now rely on an intelligent partner that understands where you’re going, who you’re trading with, and exactly what you need to do to get there successfully.

How Edison AI Puts Your EDI on Autopilot

Edison isn’t just about answering questions; it’s about preventing them from ever needing to be asked. It serves as your always-on subject matter expert, transforming the entire validation process.

Here’s how it works:

1. Your Proactive Ops Manager

Forget checklists and sticky notes. Edison acts as a project manager for every document you create. It intelligently organizes your work into a clear, step-by-step task list, proactively highlighting what needs your attention next. It ensures you never miss a critical field or segment, turning a complex document into a series of simple, manageable steps.

The Old Way: “Did I remember to include the pallet count for this PO?” 

The Edison Way: Edison flags the pallet count field and tells you, “Target requires a pallet count on this ASN. Please enter the total number of pallets.”

2. Your Real-Time Validation Engine

Think of Edison as an advanced spell-check for your logistics logic. It validates your data against your trading partner’s specific rules in real-time, surfacing missing or incorrect information before you even think about hitting send. But it goes beyond just flagging errors; it explains how to resolve them in plain English, turning frustrating roadblocks into valuable learning moments. This is the core of true EDI compliance automation.

3. Your In-Context Intelligence Layer

Edison knows who you’re trading with and what you’re trying to send. It provides answers at the field and task level that are tailored specifically to the document type and trading partner you’re working with. No more generic advice. Just precise, actionable intelligence.

Just Ask. Seriously.

One of the most powerful aspects of Edison AI is its ability to understand you. You don’t need to speak “EDI” to get answers. You can ask questions in natural language, just like you would with a human expert.

  • “What is the SCAC code for this shipment?”
  • “Does Walmart require a pallet count on the ASN?”
  • “Where do I put the tracking number for this invoice?”

By understanding the context of your work, Edison delivers accurate, specific guidance that resolves your issue instantly. This is the future of AI in the supply chain—making complex systems accessible to everyone.

Confidence Over Complexity

The debate shouldn’t be about how hard EDI is, but how easy it can be. With Edison AI, we are moving away from an era of guesswork and into an era of confidence. We’re replacing anxiety with assurance and complexity with clarity.

Whether you’re an EDI novice learning the ropes or a seasoned logistics pro managing hundreds of trading partners, Edison helps you work faster, smarter, and with the certainty that your documents are right the first time, every time.

Edison AI is now available at no extra charge to all Crstl customers. Log in to your account to experience the future of B2B trade automation today.

Ready to simplify your operations?

Automate workflows, expand to new retailers, and scale effortlessly today.

Book a demo

Ready to simplify your operations?

Book a demo

The End of the Error Code Chase: Meet Edison, Your AI-Powered EDI Agent

The End of the Error Code Chase: Meet Edison, Your AI-Powered EDI Agent

Let’s play a game. It’s called “EDI Roulette.”

You’ve just spent hours preparing a critical Advance Ship Notice (ASN). You’ve cross-referenced a 120-page PDF from your trading partner, deciphered cryptic field names, and consulted with Brenda in operations - the only person who really knows the secret handshake required for this particular retailer.

You hold your breath, click “Send,” and hope for the best.

Minutes or days later, the rejection comes back: ERROR 72B: SEGMENT_NOT_SUPPORTED. Now begins the frantic chase through forums and old email threads, all while a shipment sits on the dock and a chargeback looms. Sound familiar?

This guesswork and anxiety has been the accepted cost of doing business in B2B commerce for decades. Today, we’re ending the game.

We are thrilled to introduce Edison AI, a proprietary, intelligent agent built directly into the Crstl platform to make EDI compliance validation and compliance less of a dark art and more of a simple science.

From Paper Maps to GPS: A New Way to Navigate B2B Trade

For too long, navigating EDI has felt like using a tattered paper map to drive through a new city at night. The information is technically there, but it’s static, hard to interpret, and completely disconnected from your real-time reality. You’re left to fill in the gaps with tribal knowledge and sheer force of will.

Edison AI is the GPS for your EDI journey. It’s not just another chatbot bolted onto the side of your screen. It’s a true AI agent for B2B trade, woven directly into your workflow to provide turn-by-turn guidance, proactively spot traffic jams (errors), and suggest faster routes (solutions).

Instead of alt-tabbing between a dense PDF spec and your ASN, you can now rely on an intelligent partner that understands where you’re going, who you’re trading with, and exactly what you need to do to get there successfully.

How Edison AI Puts Your EDI on Autopilot

Edison isn’t just about answering questions; it’s about preventing them from ever needing to be asked. It serves as your always-on subject matter expert, transforming the entire validation process.

Here’s how it works:

1. Your Proactive Ops Manager

Forget checklists and sticky notes. Edison acts as a project manager for every document you create. It intelligently organizes your work into a clear, step-by-step task list, proactively highlighting what needs your attention next. It ensures you never miss a critical field or segment, turning a complex document into a series of simple, manageable steps.

The Old Way: “Did I remember to include the pallet count for this PO?” 

The Edison Way: Edison flags the pallet count field and tells you, “Target requires a pallet count on this ASN. Please enter the total number of pallets.”

2. Your Real-Time Validation Engine

Think of Edison as an advanced spell-check for your logistics logic. It validates your data against your trading partner’s specific rules in real-time, surfacing missing or incorrect information before you even think about hitting send. But it goes beyond just flagging errors; it explains how to resolve them in plain English, turning frustrating roadblocks into valuable learning moments. This is the core of true EDI compliance automation.

3. Your In-Context Intelligence Layer

Edison knows who you’re trading with and what you’re trying to send. It provides answers at the field and task level that are tailored specifically to the document type and trading partner you’re working with. No more generic advice. Just precise, actionable intelligence.

Just Ask. Seriously.

One of the most powerful aspects of Edison AI is its ability to understand you. You don’t need to speak “EDI” to get answers. You can ask questions in natural language, just like you would with a human expert.

  • “What is the SCAC code for this shipment?”
  • “Does Walmart require a pallet count on the ASN?”
  • “Where do I put the tracking number for this invoice?”

By understanding the context of your work, Edison delivers accurate, specific guidance that resolves your issue instantly. This is the future of AI in the supply chain—making complex systems accessible to everyone.

Confidence Over Complexity

The debate shouldn’t be about how hard EDI is, but how easy it can be. With Edison AI, we are moving away from an era of guesswork and into an era of confidence. We’re replacing anxiety with assurance and complexity with clarity.

Whether you’re an EDI novice learning the ropes or a seasoned logistics pro managing hundreds of trading partners, Edison helps you work faster, smarter, and with the certainty that your documents are right the first time, every time.

Edison AI is now available at no extra charge to all Crstl customers. Log in to your account to experience the future of B2B trade automation today.